ITIL Foundation Certificate Online Training

13,999

Duration: 16 hours of Instructor-led training

Format : Online Classroom  Weekend Batch

  • Apr 06, 07, 13 & 14, 2019  (7:30 PM to 11:30 PM)
  • Apr 20, 21, 27 & 28, 2019 (7:30 PM to 11:30 PM)
  • May 4, 5, 11 & 12, 2019 (7:30 PM to 11:30 PM)
  • May 18, 19, 25 & 26, 2019 (7:30 PM to 11:30 PM)

 

SKU: ITIL-FKH Category:

Description

  1. 16 hours of Instructor-led training
  2. 16 PDUs (or 25 PDUs on completion of classroom training + 9 hrs of e-learning)
  3. 180 days free e-learning on ITIL® V3 Foundation

WHAT YOU WILL LEARN

  • The concepts, terms and terminology of ITIL®
  • ITIL® 4 best practices and how to implement them to streamline processes for continuous improvement.
  • Fundamentals of Service Management, Service Lifecycle and other IT-enabled services.
  • Applying practices learnt to improve business decisions and optimize customer expectations
  • An in-depth preparation for ITIL® 4 Foundation certification

PREREQUISITES :
There are no specific prerequisites for this course, and Axelos has not defined any specific eligibility criteria for the ITIL® 4 Foundation exam. However, the ITIL® 4 Foundation certification is in itself a prerequisite for the higher levels of ITIL® qualifications.